Our Services

What we do for our customers

We have a professional but flexible and informal approach to meeting the individual needs of our members.

  • we take over your legal obligations so that you are free from prosecution for non-compliance
  • we offer a dedicated member telephone helpline and email facility
  • you can visit us any time for individual advice on compliance and related issues
  • we visit our clients to meet your specific needs, for example data audits to ensure your obligation has been determined according to regulatory standards
  • we meet your obligations as a seller to provide recycling information to your customers
  • we provide general advice and information through bulletins, seminars, member meetings, and our website
  • our regional workshops help our members to prepare the annual packaging data submission
  • we assist you in preparing for your audit by the regulatory Agencies
  • we provide advice in respect of your own waste issues and assist in examining opportunities to increase your own recycling using our wider company expertise
  • we help you to budget for the compliance year by providing quarterly cost forecasts
  • we manage your information using a bespoke system to ensure accurate reporting to the regulatory Agencies and to safeguard confidentiality