Electrolink working with our customers

Our mission is to make compliance easier for our customers, who are thus able to outsource this complex legal and operational requirement. We provide a range of services to make this happen including:

• Explaining the effect of the legal obligations on each customer, cutting through the complexities
• Carrying out all the recycling obligations of each member in accordance with the regulations and obtaining evidence of compliance
• Providing a comprehensive collection service to meet all B2B and retailer customer needs
• Help in completing the required data submissions through data clinics and individual support
• Robust data checking and verification service to ensure that submissions comply with the regulatory requirements
• Keeping members up to date with regulatory and guidance changes through bulletins and seminars
• Quick response telephone helpline and email advisory service
• Consultation through a Members Advisory Committee
• Acting as compliance champion for our customers in dealing with government, regulators and other interested parties
• Being alongside if a member is selected for audit by a Regulatory Agency
• Most important of all, we aim to provide personal and friendly service when our members need support

To find out more or join Electrolink click here